Associated Anesthesiologists of the Amazonas
Founded in 1989, the Cooperative of Anesthesiologists of Amazonas has the mission of cooperative and administrative assistance for its economic and social defense, providing them with conditions for the exercise of their activity and improvement of anesthesiology medical services performed. To improve their management and automate their processes, Coopanest Amazonas uses DOLPHIN, software developed by INFOWAY.
The system allows full control of contracts, billing and transfer of services and procedures, in addition to providing a significant costs reduction. According to Michelle Gomes, a member of Coopanest Amazonas, the main benefit of DOLPHIN is the taxaxion reporting, which totally changed the "entity tax routine in recent years". In short, processes that were previously manually performed, and that took time, today run quickly over the internet by tracking the entire cycle of their guides and values of online fees.
Founded in 1987, the Cooperative of Anesthesiologists of Ceará has, over the years, continuously seeking excellence in services offered to their members. In 2008, on the amount and the high specificity of the contracts with the covenants, they carried out extensive market research and identified "INFOWAY" as empowered to overcome their business needs.
Over time, we lead the development of a software, DOLPHIN, which provided the cooperative full control of contracts, collection and transfer of services and procedures, and infer a significant reduction in costs. Processes that were previously performed manually and took way too long today are conducted quickly and conveniently with fully web functioning.
Currently, thanks to DOLPHIN, a cooperative of anesthesiologists Ceará State offers its members monitoring the whole cycle of their guides and values of online fees, anytime and anywhere.
IAPEP: Institute for Care and Welfare of Piauí
IAPEP Saúde and Medical Planning for Treatment and Assistance (PLAMTA) are respectively the ambulatory and hospital plans of the Institute for Care and Welfare of Piauí (IAPEP).
In 2006, we conducted the restructuring of IAPEP health services, 40 years after its creation, since the existing systematic no longer satisfied the needs of its users. There were long queues for scheduling medical appointments and the internal management was hampered by an outdated model. In addition, the amount paid to providers was below the market average, which caused poor service to the beneficiary and resulted in widespread dissatisfaction.
Today, these health plans are considered the biggest and best of Piauí, surpassing even the most respected private systems. Customers are quite satisfied, since our technology allows them to be directly served in clinics and hospitals, without having to go through the plan headquarters or queuing.
The management has also been greatly improved, and you can now have full control over income and expenditure, enabling plans self-sufficiency, which dispenses entirely of public sponsorship. And all this with the per capita cost extremely low!
The IAPEP uses two Infoway products: the iHealth, management system for health plans, and the Sense, a business intelligence system. iHealth is responsible for controlling and organizing all plan processes, while Sense brought support that the management team needed to make safe and effective decisions, achieving extraordinary results.
IPMT: Institute of Welfare for the Public Servants of Teresina
The IPMT’s (Institute for Social Welfare of Teresina Servants), main challenge is manage the Health Assistance to the Municipal Servers to maintain financial balance and proper care of the servers through accredited doctors.
In February 2014, Infoway has come to help the IPMT Saúde to make a significant step in the quality of service provided to its beneficiaries and its provider network, becoming overly bureaucratic processes in simple and quick processes, completely on the internet.
The use of iHealth Infoway system, facilitated both the scheduling and performing the medical consultation as to achieve the required examinations eliminating the need for the beneficiarie to attend the IPMT headquarters. A new system of automated and instant biometric authentication is introduced.
The move to iHealth System improved the relationship of approximately 55 000 beneficiaries and provider network, composed of 109 professionals and 186 providers, with IPMT Saúde. Processes are faster, transparent and with reduced margin of error.
Recife Health, in english, is the ambulatory and hospital system of health care that meets the City of Recife servers. Created in 2005, the plan was initially linked to the Health Care System of the State Public Employees (SASSEPE), which restricted its service network to Servants’ Hospital and some accredited clinics. In 2007, motivated by the rapid growth of financial revenue, incompatible with the type of service offered, Saúde Recife has entered a restructuring process, which was advised by INFOWAY.
The changes began with the creation of its own network, which includes best practices, clinics and hospitals in the region and with systematic changes in the plan, which now allows beneficiaries to go among the providers directly.
The results came quickly. Partnering with Infoway originated the "New Saúde Recife", and after only two months the quality of care could already be attested by customers, the portfolio had grown by 20% and providers praised the agile and differentiated technology, for which we provide ongoing training and 24h support.
The iHealth, management system for health plans, and the Sense, tool for "Smart Business Management", the Health Recife helped to significantly improve their efficiency by controlling and organizing all plan processes.
After the conviction of an exemplary job through positive results in models of health management, the proposition of a health plan for the private market was natural. The seed planted by Infoway germinated the Uniplam.
The Uniplam was born in 2005 as a plant that sprouts in a forest, had to be strong and struggle to find their. The success of Infoway served as a nutrient for the growth of Uniplam. Today, it generates good results. Are about 20 000 active lives who enjoy the Uniplam benefits and were not yet participating in the health insurance sector. Uniplam is growing, its branches expands and is the fastest growing Health Plan in Piauí.
What made difference in these companies?
The partnership and the results of Infoway products